E7e Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

E7e (https://e7e.onl) is an online gaming and betting platform serving users in Bangladesh. This privacy policy explains how e7e collects, uses, and protects your personal information.

By creating an account or using e7e's services, you consent to this privacy policy. We believe transparency is the foundation of trust, which is why this policy is written in plain, straightforward language — no complex legal jargon.

We are genuinely committed to protecting your privacy. This policy is updated regularly, and members are informed of any changes.

2 What Information We Collect

E7e only collects information that is necessary to provide our services. We gather two types of data — what you provide directly, and what is collected automatically.

What You Provide Directly:

• Name, date of birth, and gender (collected at registration)
• Mobile Number & Email Address
• Mobile banking account number (Mobile Banking/Nagad/Rocket — for payment purposes)
• A copy of your National ID or passport for identity verification
• Information you provide when contacting support

Automatically collected data:

• IP Address & Device Type
• Browser Type & Operating System
• Site access times, page view history, and click data
• Gaming History & Betting Activity
• Transaction records & balance history
• Cookies & Session Data

3 How We Use Your Information

E7e uses your information only for specific, defined purposes — never beyond them. The key reasons we use your data under our privacy policy are outlined below.

• Account Management: For registration, login, and profile updates.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Ensuring Security: To prevent unauthorized access, fraud, and money laundering.
• Service Improvement: To analyze your usage patterns and improve your gaming experience.
• Contact: To send important updates, bonus offers, and support messages.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Responsible Gaming: To identify signs of excessive gaming and provide support to members.

E7e never uses your information for ad profiling, third-party marketing, or any other purpose without your knowledge.

4 Data Sharing Policy

E7e never sells your personal data. However, limited information may need to be shared in certain specific circumstances.

• Payment Providers: Only the information necessary to complete transactions is shared with payment services such as Mobile Banking, Nagad, and Rocket.
• Law Enforcement: Specific information may be disclosed if required by a court order or legal obligation.
• Technology Partners: Cloud hosting and security providers may access limited data to operate the site — they are bound by contract under our privacy policy.
• Business Mergers: Data may be transferred in the event of a business change, but the same privacy standards will be maintained.

5 Cookies & Tracking

E7e uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security. The site cannot function properly without these.
• Functional Cookies: To remember your preferences, such as language and settings.
• Analytics Cookies: Monitors user behavior to understand how well the site is performing.
• Security Cookies: Used to detect fraud and protect your account.

You can manage cookies through your browser settings, but disabling essential cookies may cause some e7e features to not work correctly.

6 Data Retention Period

E7e does not retain your information longer than necessary. How long data is kept depends on the type of information and applicable legal requirements.

• Account Information: For the full duration your account is active, and for up to 5 years after closure.
• Transaction Records: Typically 5–7 years, as required by legal obligations.
• Gaming Logs: Up to 2 years for responsible gaming monitoring purposes.
• Support Contact: Up to 2 years after last contact.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period ends, data is securely deleted to prevent any possibility of recovery.

7 Your Rights

You have a number of important rights under the e7e privacy policy. We respect these rights and do our best to assist you as promptly as possible.

• Right to Access: You may request to know what information e7e holds about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Where no legal obligation applies, you may request that your information be deleted.
• Right to Restrict Processing: You may request that processing of certain data be temporarily restricted.
• Data Portability: You may request a copy of your information in a readable format.
• Right to Complain: If you believe your privacy has been violated, you can reach out to us directly.

8 Children's Privacy

E7e is strictly for users aged 18 and above. We do not knowingly allow anyone under 18 to register, and we do not collect their information.

• Age is verified at registration, and additional documentation may be requested in suspicious cases.
• Any information collected from a minor will be deleted immediately and the associated account will be closed.
• If a parent or guardian believes their child has registered on e7e, please contact support immediately.

9 Security Measures

E7e uses industry-standard security measures to protect your information. Our security framework operates on multiple layers.

• SSL/TLS Encryption: All data transfers are made through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Regular Security Audits: Regular security audits are conducted by third-party professionals.
• Firewall & Intrusion Detection: Unauthorized access is blocked immediately.
• Data Backup: Regular secure backups are maintained to ensure data is never lost.
• Access Control: Only authorized personnel may access specific data.

Please note that no one can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone.

10 Policy Updates

E7e may update this privacy policy from time to time. When changes are made, the "Effective Date" at the top of this page will be updated accordingly.

• Registered members will be notified by email of any significant changes.
• Continued use of the site after any changes constitutes acceptance of the updated policy.
• To request a copy of a previous version, contact us at [email protected].
• If you disagree with any part of this policy, you may request to close your account.

11 Contact

Contact us for any questions, concerns, or requests to exercise your rights regarding this Privacy Policy.

• Email: [email protected]
• Live Chat: Bengali-language support is available 7 days a week, 24 hours a day.
• For general inquiries: FAQ Page View.

We take every request seriously and aim to respond within 7 business days.